• Regional Moderator – Volunteer
    Job Description Responsibilities Implement the online community moderation strategy, coordinating with stakeholders across the organisation to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required Manage the banned user process, and track and remove previously banned users Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints,…